Frequently Asked Questions

Have questions about parking, transportation services, or reservations? We're here to help. Below are answers to some of the most common questions about PCA services, parking availability, rates, and customer support.

How do I find parking near my destination?

Use our Find Parking page to locate available parking facilities near your destination, including daily, monthly, and event parking options.

Do you offer monthly parking permits?

Yes. Select PCA locations offer monthly parking options for commuters, residents, and businesses. Availability varies by location.

What forms of payment are accepted?

Most locations accept major credit cards, debit cards, and mobile payment options. Accepted payment methods may vary by facility.

Who do I contact if I experience an issue at a parking facility? 

If you need assistance, please contact our customer support team through the Contact Us page and include the facility location and details of your issue.

Do you provide transportation or shuttle services?

Yes. PCA provides transportation and shuttle solutions for select locations, properties, and special events through our transportation services division.

Can I reserve parking in advance?

Reservation availability depends on the location and event. Please check the specific parking facility listing for availability and reservation details.

Built on decades of trusted service, PCA continues to help clients and communities move forward with confidence, care, and operational excellence.

For more than 60 years, Parking Company of America has partnered with organizations across industries to deliver reliable parking, transportation, and guest service solutions. Our experienced teams combine operational expertise with a service-driven mindset to support daily performance, enhance user experiences, and help clients achieve long-term success.